Your Discord ticket bot, from first question to resolution.
Members open tickets from panels with buttons, dropdowns, and forms. Staff reply in Discord or the web dashboard, with transcripts on every plan. Free and Basic provide ticketing without AI; Pro and Enterprise add optional AI with human handoff.
Trustpilot4.5 out of 5
Dashboard preview with sample data.
Support isn't just about tickets. It's about answers.
Tessolva brings AI assistance , autonomous learning and a shared inbox together in one place.
It drafts in your tone, cites your sources, and knows when to hand a conversation to a human.
Because your community deserves answers, not queues.
Your own Discord ticket bot, not a shared one.
Most ticket bots are one public bot shared by thousands of servers, with custom names and avatars sold server by server. Tessolva runs a Discord application you create, and one account plan covers all your bots.
Your bot's name and avatar on every plan, custom status from Basic
One account plan covers 1 to 6 bots
A short one-time setup in the Discord Developer Portal
Free includes 1 bot and shows Tessolva branding on ticket messages. Basic and up remove the branding.
Compare Discord ticket bots
Every conversation starts somewhere.
A button, a form, or a simple DM. See how your community opens tickets without leaving Discord.
One click on your support panel opens a dedicated ticket channel.
Find the support panel
Illustrative previews. Your panels, questions, and ticket destinations are configurable.
Grounded drafts, in your tone.
Titan drafts in your configured tone using conversation context and approved knowledge-base material. Staff can review and correct the result.
Learn about AI assistanceDiscord, dashboard - same ticket.
Staff can answer inside Discord like always, or use the dashboard for a focused inbox view with notes, attachments, and ticket history.
Inbox view across every server
Staff pings on escalation in Discord
Configurable closed-ticket retention
Resolved tickets can teach Titan.
When learning is enabled, Titan can extract Q&A from eligible resolved support threads, auto-approve high-confidence answers, and send uncertain ones to staff review before they become searchable.
Learns from resolved support threads
Auto-approves high-confidence Q&A
Review, edit, reject, or undo from Discord
Feed it what you already have.
Point Tessolva at your help docs, website, Discord channels, and GitHub repositories, or upload your own files. It turns them into one knowledge base, and every AI answer can cite exactly where it came from.
See how the knowledge base worksQuiet, careful, and built to be trusted.
Tessolva protects credentials, supports configurable retention, and documents how optional AI processing works.
Read how we handle your dataEncrypted by default
Your bot token and secrets are locked before they touch the database, and never written to our logs.
Documented data handling
Retention, deletion, and optional AI processing are explained in our privacy policy.
We never sell your data
No advertisers. No resold tickets. We don’t use your conversations to train public AI models.
We tell you what we did
A clear audit log of dashboard actions, so we can answer questions when something looks odd.